Greig Menzies
About Me
A highly motivated and hardworking individual, looking to progress from my current role of IT Engineer. I am passionate about IT and I am keen for my career to progress further. I enjoy working as part of a team and find my position very rewarding. In my current role, I have consistently demonstrated a desire to learn and develop my own knowledge to benefit the company and colleagues I support. I have a keen interest in Automation and Cloud engineering and have built up a substantial foundation of knowledge within my current role and my studies. Recently, I have started studying for the AZ-104: Microsoft Azure Administrator Exam.
Hobbies
Building/Upgrading Computer Systems
Video Games
Home-labbing for personal and work-related projects
Hiking
Birdwatching
Technical Experience
Azure
Azure Active Directory - (Azure AD connect setup/troubleshooting, management of users/groups in Azure active directory and on-premises AD, dynamic group rule creation, SSPR setup, MFA setup/troubleshooting).
Azure Conditional Access - (Rule creation/troubleshooting and logging).
Storage accounts - (PowerShell scripts sent to end-user devices that exports data back to storage accounts).
Log Analytics - (Update compliance/device event logging, conditional access logging).
Static Web Apps - (Hosting my CV, made using Hugo).
Endpoint Manager/Microsoft Intune
Autopilot setup, configuration and troubleshooting.
Application deployment, patching and troubleshooting.
PowerShell script deployment.
Enrolment of Android, Windows, IOS and macOS Devices.
Windows Update for Business management.
Device configuration profile/endpoint security profile creation/troubleshooting and App Protection Policy deployment and troubleshooting.
Compliance policy management tied to Conditional access.
Windows Server Administration
Familiar with Server 2012, 2016 and 2019, File, Print and Hyper-V administration, on-premises Active Directory troubleshooting/group policy management, WDS setup/administration, ConfigMgr administration, general server troubleshooting, server management via SolarWinds (N-able) RMM.
Microsoft 365 Suite
Experience of managing: Exchange, Teams, Skype for Business and SharePoint/OneDrive for Business for circa 2000 employees/contractors.
Networking
DNS/DHCP configuration, VLANs, APs, VPN creation using mostly Ubiquiti hardware, Company SFTP management and administration. Watchguard firewall/VPN troubleshooting (Mostly assisting Infrastructure team). Cisco Meraki (MX, MS, and MRSeries) installation/troubleshooting for remote offices/shops.
Automation/Scripting
Intermediate level PowerShell knowledge - Automations team web hooks to alert network connectivity issues over an Azure VPN, RDS pool switcher for helpdesk staff, various automated Intune application deployments using the PowerShell app deployment toolkit.
Beginner level Python knowledge - Basic scripts for data parsing/web scraping.
Hypervisors
Hyper-V (Used frequently for Autopilot/Intune testing and business Hyper-V experience), vSphere/ESXi (Home lab environment as well as some VCentre business experience).
Threat Management
Sophos endpoint protection, Microsoft defender for endpoint, Microsoft Cloud App Security.
Home Lab
Docker (Compose), Ubuntu server, Traefik w/ Authelia, Bitwarden, Pi-hole w/ local DNS, Bookstacks, Grafana and Prometheus, Synology NAS w/ Active Backup for Business. Active Directory w/ Azure AD Connect, RDS environment and ConfigMgr environment w/ CMG, Windows file server using DFS and Failover clustering.
Career History
IT Engineer
Utilita Energy Ltd · Feb 2021 - Present
Windows server troubleshooting/support as well as support of VMware/Hyper-V environment.
Setup, configuration and documentation of Microsoft Intune across the Windows, Android, IOS and macOS devices within Utilita for circa 2500 devices, including but not limited to application management, Autopilot setup and management as well as creation of configuration profiles/endpoint security profiles.
Resolution of tickets via Jira Service Management within company SLA policy.
Escalation point for issues that are unable to be resolved by second line IT support team members.
Train other colleagues from the IT Support Team to enhance departmental knowledge.
PowerBI report building for endpoint management data.
WDS setup, configuration, and documentation within Utilita to facilitate with imaging of windows devices across multiple sites (Now replaced by Autopilot).
Azure active directory/on-premises active directory management.
Management of Utilitas Microsoft 365 environment.
Troubleshoot numerous pieces of software across various operating systems (Windows, Android, IOS and MacOS).
Assist in other team members projects and various other IT activities.
Second Line IT Support Technician
Utilita Energy Ltd · Sep 2019 - Feb 2021
First Line IT Support Technician
Utilita Energy Ltd · Oct 2018 - Sep 2019
Certifications
Microsoft
AZ-104: Microsoft Azure Administrator : In-progress
MD-100: Windows 10 Exam : 2020
98-365: Windows Server Administration Fundamentals : 2019
98-366: Networking Fundaments : 2019
98-367: Security Fundamentals : 2019
CompTIA
Network+ : 2018 - June 2021
A+ : 2017 - Dec 2020
Security+ : 2017 - Sep 2020